Effective Date: September 1, 2025
Website: repairspecialty.com

At Repair Specialty, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

1. Information We Collect

When you use our website or services, we may collect the following:

  • Personal Information: Name, phone number, email address, and billing/shipping details when you book a service, request a quote, or contact us.
  • Vehicle Information: Car make, model, registration number, and service history relevant to repairs or specialty services.
  • Payment Information: Payment details processed securely by third-party providers (we do not store sensitive financial data).
  • Technical Information: IP address, browser type, device details, and site usage collected via cookies and analytics tools.

2. How We Use Your Information

We may use your information to:

  • Schedule and complete repair or specialty services.
  • Provide accurate quotes, invoices, and receipts.
  • Communicate updates regarding your booking or service.
  • Send reminders for service schedules, offers, or promotions (if opted in).
  • Improve our website functionality and customer support.
  • Comply with applicable laws and regulations.

3. Cookies & Tracking Technologies

Repair Specialty uses cookies and similar technologies to:

  • Enhance user experience and website navigation.
  • Analyze website traffic and service trends.
  • Deliver personalized content and promotions.

You may disable cookies in your browser, but certain features may not work properly.

4. Sharing of Information

We do not sell or rent your data. However, we may share information in the following cases:

  • Service Providers: Trusted partners that assist with payments, IT support, or communication.
  • Automotive Partners: Third-party garages, mechanics, or suppliers required for your service.
  • Legal Authorities: When required by law, regulation, or legal proceedings.
  • Business Transactions: In case of mergers, acquisitions, or asset transfers.

5. Data Security

We take reasonable technical and organizational measures to protect your personal and vehicle data. While we strive to safeguard your information, no online system is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal data.
  • Request deletion of your information (subject to service/legal requirements).
  • Opt out of marketing communications.
  • Request a copy of your personal data.

For assistance, contact us at [your email address].

7. Third-Party Links

Our website may include links to external websites. Repair Specialty is not responsible for their privacy practices or content.

8. Children’s Privacy

Our services are not intended for children under 13 (or 16 where applicable). We do not knowingly collect information from children.

9. International Users

If you access our services from outside [Insert Country], your information may be stored and processed in jurisdictions with different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new Effective Date.

11. Contact Us

For questions about this Privacy Policy, please contact us:

Email: info@repairspecialty.com
Website: repairspecialty.com